Cookies Policy

What Are Cookies?

Cookies are small text files that a website or mobile application places on your device when you visit or interact with it. They store limited information about your visit and help the site remember your preferences, improve performance, and deliver relevant content. Cookies set by Staybot are called “first‑party cookies,” while those set by third parties— such as analytics or advertising providers—are called “third‑party cookies.”

Why We Use Cookies

Staybot uses cookies to: (i) ensure the app and web portal function correctly; (ii) remember your language, accessibility, and display settings; (iii) understand how guests and hosts navigate our platform so we can improve features such as digital guides and property recommendations; and (iv) personalise communication—e.g., sending push notifications about check‑in instructions or local tips relevant to your stay.

Types of Cookies We Use

Strictly Necessary Cookies: Enable core functions such as secure account login, session management, and page navigation. These cookies are essential; the app cannot operate properly without them.

Performance Cookies: Collect anonymous statistics about how you use Staybot (e.g., which screens you visit, load‑times, error messages). We use this data to optimise speed and usability.

Functionality Cookies: Remember choices you make—such as preferred language, map style, or unit of measurement—so you don’t need to re‑set them each time you open the app.

Targeting or Marketing Cookies: Allow us and approved partners to show you promotions that are more relevant to your interests, such as discounts on local tours recommended in your property’s digital guidebook.

Third‑Party Cookies

We partner with trusted providers—like Google Analytics for usage metrics and Firebase Cloud Messaging for push notifications—who may set cookies on your device when you interact with Staybot content. These cookies are governed by the privacy or cookies policies of the respective third parties. Staybot does not control or accept liability for third‑party cookie practices.

Your Choices: Managing Cookies

Most web browsers and mobile operating systems allow you to control cookies through their settings—e.g., to block or delete them entirely. Note, however, that disabling strictly‑necessary cookies may impair core functionality such as secure login or viewing a property’s digital guide. For mobile apps, you may clear in‑app data or adjust advertising settings in your device preferences. You can also opt out of certain third‑party analytics or advertising cookies at optout.aboutads.info.

Changes to This Cookies Policy

Staybot may update this Cookies Policy from time to time—for example, to reflect new cookies we use or legal requirements. We will post any changes on this page and indicate the “Last Updated” date below. Material changes may be communicated via an in‑app notice or email. Your continued use of the Services after the effective date constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Cookies Policy or your privacy when using Staybot, please email privacy@staybot.io or write to: Staybot Inc., 131 Continental Dr Suite 305 Newark, DE, 19713 US.

Last Updated: April 23, 2025